Lemona is firmly committed to protect users’ privacy. We will not distribute, sell nor rent your personal information to third parties without your consent and we do not . This privacy policy explains the guidelines we use in protecting your privacy, which is applicable to the use of this website and our mobile application.
We collects and temporarily stores non-personal information about your visit to our website through the use of cookies. A cookie is a string of information that is sent by a website and stored in your browser. We may employ cookie technology to help you move faster through our website, estimate our total audience size and traffic, for improving how we advertise our Services, or to help us improve our website’s experience by measuring which site areas are of greatest interest to users. You can turn off the ability to receive any of these cookies by adjusting your browser settings, but you should note that if you do so, this may materially affect the functionality of our website and the information you can access through it. If you wish to find out more about cookies, or how to refuse cookies, please visit www.allaboutcookies.org. We collect anonymous usage statistics and crash reports. The usage statistics and crash reports help us diagnose problems, help us understand how users interact with our mobile applications, and help us improve the performance of our mobile applications. This data, along with any other automatic anonymous data we collect is not linked to any personal information you provide. Persistent identifiers may automatically be collected from users, either by us or by a third party on behalf of us. Persistent identifiers are used to support the internal operations of our Services, which may include maintaining and analyzing our Services, performing network communications, authenticating users, personalizing content, and protecting the security or integrity of the Services. Additionally, We uses push notifications. In the event a user elects to receive push notifications from us, we (1) may collect device identifiers from the user for the purpose of sending push notifications regarding account-related issues, new content and features, and other child-appropriate information related to the Services, and (2) will make reasonable efforts to ensure that the user’s parent or guardian receives notice that their child has requested push notifications and will provide an opportunity for the parent or guardian to disable that feature.
We may collect information you provide directly to us through our Services. When submitting a feedback request or any other upcoming requests to Lemona, you may choose to provide us with your name or email address. This information will be used to respond to any communications you submit through the Services. If you wish to subscribe to our newsletter(s), we will collect your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails. If you have opted out of receiving communication from us, your personal information will be deleted.
No personal information is collected directly from child users of the Services. Persistent identifiers may automatically be collected from child users to support the internal operations of our Services. We does not collect any information from children except as set out within this policy.
At any time, parents can review or have deleted any personal information about their child (as applicable) or refuse to permit the further collection or use of personal information from their child (as applicable). To request any of the above, parents can contact us by sending an email to support@lemona.tech. To protect children’s privacy and security, we will take reasonable steps to help verify a parent’s identity before granting access to any personal information.
We use a variety of services hosted by third parties to help enhance and understand the use of our Services. These companies are authorized to use your anonymized information only as necessary to provide these services to us. These services may use cookies and collect other information sent by your browser or mobile device, such as your IP address or the applications that were running at the time of a malfunction. This information is processed by these third party tools to generate statistical usage information. The collection of this information will allow us to better understand and improve the performance, usability, and effectiveness of our Services.
We may disclose your personal information as required by law or similar legal process and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
The security of your personal information is important to us. We take appropriate technical measures for generally accepted standards for keeping your personal information confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorized disclosure or access.
If we change our privacy statement, we will post those changes to this privacy statement and update the date at the bottom of this document. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to the way it uses or collects children’s personal information, it will, if necessary, obtain the prior verifiable consent of a parent or legal guardian.
If you have any questions about this privacy policy, please send an email to support@lemona.tech.
Last Updated: September 1, 2023